Imagine the Possibilities with Fabric Printing
Careers

Welcome to McRae Imaging, your leader in the world of digital printed fabrics and display hardware

 

 

McRae Imaging is North America’s prime source for large format printing and display hardware across retail, exhibit, and event markets. Our craft is all in the details. We produce the most visually stunning display products at the highest level of standards. The impact of your work is extremely important as it will be seen by large numbers of people while representing the worlds largest brands and design agencies. We welcome individuals who are eager to push the boundaries of conventional printing and display structures. People who want to stretch their imaginations to help us deliver the most innovative and exceptional solutions of the highest quality to our clients.

 

WHY WORK FOR US

McRae Imaging offers a comprehensive benefits package for it’s employees that includes competitive wages, comprehensive health and dental options, vacation days, and employee discount programs for events on selected merchandise.

McRae Imaging has the following benefits to offer its Full Time Employees:

• Dental

• Vision Care

• Prescription Drugs

• Paramedical Services

• Life Insurance

• Disability Benefits

• Employee Assistance Program

 

If you are eager to become part of our growing team, please send your resume to HR@Mcrae-imaging.com.

 

EQUAL OPPORTUNITY EMPLOYER

McRae Imaging Inc. is an equal opportunity employer. All qualified applicants will not be discriminated on the basis of age, color, disability, gender, race, religion, sexual orientation, martial status, protected veteran status, Aboriginal/Native American status or any other legally protected factors. Disability related accommodations will be made upon request. 


CAREER OPPORTUNITIES

Customer Service Professional, Customer Service– Full-time   read more

DATE: February 10, 2017

LOCATION: Mississauga, Ontario (CA-ON)
JOB TYPE: Full-time, permanent

HOURS: 8:30am-5:00pm

NUMBER OF POSITIONS: 1

 

Job Description

ARE YOU LOOKING FOR AN AMAZING CAREER OPPORTUNITY?

McRae is North America’s prime source for visually stunning large format printing, custom metal structures, LED lighting and display hardware across retail, exhibit, and event markets. The impact of your work is extremely important, being seen by the vast majority while representing the world’s most prestigious brands and design agencies.

IF YOU WANT TO BE PART OF A DYNAMIC, HIGHLY SKILLED GROWING TEAM, KEEP READING!

We are currently seeking a highly motivated self-starter as Full-time Customer Service Professional, to join our Customer Service team. This position will report directly to the Customer Service Manager.

Key Accountabilities

·         Effectively manage large amounts of incoming calls and email

·         Identify and assess customers’ needs to achieve satisfaction

·         Provide accurate, valid and complete information by using the right methods/tools

·         Build sustainable relationships of trust through open and interactive communication

·         Enter detailed orders with high degree of accuracy

·         Communicate and coordinate with internal departments

·         Organize workflow to meet customer timeframes

·         Follow communication procedures, guidelines and policies

·         Ability to resolve customer concerns in a diplomatic manner

 

Required Qualifications

Experience and Education:

  • Minimum 2 years’ experience as a customer service professional in a business-to-business setting
  • High School Diploma or equivalent

Skills and Knowledge:

·         Customer service orientation

·         Excellent communication and analytical thinking ability

·         Solid computer skills and familiarity with CRM systems and practices

·         Superior phone contact handling and active listening skills

·         Strong math skills

·         Ability to multi-task, prioritize, and manage time effectively

·         Capacity to thrive in a fast-paced environment

·         Dependable and highly organized

·         Outgoing, approachable nature

·         Experience in the graphic/printing industry an asset

Why MCRAE?
Go ahead. Expect growth. We want you to have a job you're genuinely excited about - as well as opportunities to learn and challenge yourself or mentor others. MCRAE offers a flexible employee package that can be adjusted to suit the changing needs of your life, including:

  • Competitive Wages
  • Comprehensive Benefits Package
  • Paid Vacation Days
  • Employee Discount Program (theatre, attractions, hotels, movies, etc.)